The insurer's board has presided over poor communication and worse performance. Change is required.
Fri, 23 Sep 2016
Companies are like the proverbial black boxes. Money goes in and, ideally, money comes out, but what goes on inside can be mysterious.
The interior may be a sparkling paragon of oiled machinery, or it may be a sludgy mess of broken cogs destined to seize up in a shuddering screech of fuming
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