The majority of NBR ONLINE subscriber members believe Air New Zealand should refund customers who are unaware extra charges have been added to their online-booked fares.
On Monday, lawyer Michael Wigley wrote a guest column on whether Air NZ is acting unfairly by adding extra charges
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Calida Smylie
Wed, 09 Jul 2014
Wed, 09 Jul 2014
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SUBSCRIBER-ONLY POLL RESULT: Should Air NZ be liable to refund customers who are unaware of the extra charges added to their online booked fares?
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