Customer turnover is increasingly important for Sky amid rivalry from cheaper web-based platforms.
Duncan Bridgeman Tue, 28 Oct 2014
Sky TV [NZX: SKT] chief executive John Fellet says the company can reduce customer churn by up to one third by moving all subscribers to its My Sky platform with new internet capability.
The pay TV operator will start migrating all digital customers to My Sky from next March as part of upgrade of
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