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Hot Topic Hawke’s Bay
Hot Topic Hawke’s Bay
2 mins to read

GUEST OPINION: Why health and safety needs creativity

Ant Rainger
Sat, 05 Jul 2014

GUEST OPINION

In his ground breaking research a few years ago, Fred Reichheld of Bain & Co quantitatively showed  us the key to providing sustainably rewarding customer experiences is to provide sustainably rewarding staff engagement.

Fast forward to 2014 and the importance of staff engagement is

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Ant Rainger
Sat, 05 Jul 2014
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GUEST OPINION: Why health and safety needs creativity
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