Emotion and the art of negotiation
It's my favorite day of the semester — the day when I teach my MBA students a negotiation exercise called “Honoring the Contract.”
It's my favorite day of the semester — the day when I teach my MBA students a negotiation exercise called “Honoring the Contract.”
I assign students to partners, and each reads a different account of a (fictitious) troubled relationship between a supplier and a client. They learn that the two parties had signed a contract, but now they’re at odds over several of the terms. The pairs are tasked with renegotiating. What makes