Editor's Insight: Eight big companies are learning how to treat their customers better
The Commerce Commission's latest annual report on consumer issues names the big offenders.
Nevil Gibson discusses his latest Editor's Insight on NBR Radio and on demand on MyNBR Radio.
Thu, 24 Sep 2015
The Commerce Commission has revealed it is working with eight major trading companies to improve their compliance and reduce consumer complaints.
This is revealed in the Consumer Issues Report 2015, which is a snapshot of how businesses are treating their customers. (See graph below)
Five of the
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