Air NZ should pay back charges — lawyer
Airline scraps pre-ticked insurance charges for online bookings. But the lawyer who first raised the issue, via an NBR ONLINE guest editorial, is not satisfied.
Listen to Michael Wigley discuss opt-out charges on NBR Radio
Lawyer Michael Wigley says Air New Zealand [NZX: AIR] should repay insurance added to online bookings on an "opt-out" basis.
Mr Wigley maintains many customers inadvertently paid a $10 per flight insurance charge they new nothing about
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Chris Keall
Fri, 06 Mar 2015
Fri, 06 Mar 2015
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Air NZ should pay back charges — lawyer
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