ANALYSIS: With ‘Managing the Human Dimension of Disasters’ author Kjell Brataas.
ANALYSIS: Will it help them bounce back quicker from a crisis and are there any risks associated with using the technology?
ANALYSIS: The trick is to understand how a stance can affect the totality of the relationship with consumers.
ANALYSIS: An evaluation of a crisis response.
ANALYSIS: New research suggests employees can be a powerful tool in fighting back.
