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Hot Topic Hawke’s Bay
Hot Topic Hawke’s Bay
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Regional air travellers get new Auckland lounge

The first of the new-look lounges has opened in the domestic terminal.

Nevil Gibson
Wed, 10 Dec 2014

Air New Zealand's [NZX: AIR] regional air travellers may grumble about high fares but they also have a new lounge at the domestic terminal in Auckland.

The lounge for Koru club and other qualifying members is located at the regional end of the terminal building near the airline’s Valet Parking drop-off point.

The airline says this will give passengers a more streamlined journey through the airport.

Air New Zealand recently embarked on a significant lounge redevelopment programme and the Auckland regional lounge is the first of the new-look spaces to open.

General manager customer experience Carrie Hurihanganui says the lounge is specifically for customers travelling to regional ports and is a new concept for Auckland Airport.

“The new space is an exciting proposition for our customers and features a range of areas to suit various needs, whether they want to relax or get some work done,” she says.

Barista-made coffee is also readily available through Air New Zealand’s mobile app, which allows customers to order coffee direct from their smartphone or tablet. The coffee ordering function was introduced earlier this year and has proven to be popular with customers.

The lounge boasts Air New Zealand’s distinctive look and feel and the design incorporates locally sourced products where possible.

Air New Zealand lounge redevelopment programme also includes the airline’s Sydney International Lounge, which is due to be completed in the second quarter of 2015, and Auckland’s International Lounge, scheduled to open mid-2015.

Customers travelling on regional routes are still able to use the existing lounge at Auckland's domestic terminal if they prefer.

Nevil Gibson
Wed, 10 Dec 2014
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Regional air travellers get new Auckland lounge
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