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Tech & Innovation
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Microsoft accused of unfair trading in NZ

Price hikes for new AI features appear to breach consumer law, Commerce Commission told.

Microsoft 365 includes office software such as Word and Excel, and the storage service OneDrive.

Karyn Scherer Mon, 13 Jan 2025

An attempt by Microsoft to lure more consumers into paying for its new AI service, Copilot, has prompted a complaint to the Commerce Commission.

Consumer rights organisation Consumer NZ has laid the complaint, alleging Microsoft has breached the Fair Trading Act by effectively tricking its personal

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Karyn Scherer Mon, 13 Jan 2025
Contact the Writer: karyn@nbr.co.nz
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Microsoft accused of unfair trading in NZ
Tech & Innovation,
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