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Low understanding, high commissions challenges for life insurance industry

A Financial Services Council debate has highlighted ongoing sector issues.

Life insurers were inundated with calls during the onset of Covid-19.

They were not necessarily new customers ringing up wanting cover, however. More tellingly, there were large numbers of existing policy holders wanting to know the most basic of points: what am I covered for?

“Which means

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Hamish McNicol Wed, 14 Oct 2020
Contact the Writer: Hmcnicol@nbr.co.nz
News tip? Question? Typo? Let us know: editor@nbr.co.nz
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Low understanding, high commissions challenges for life insurance industry
Business,
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