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On the Money
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Understanding fairness in financial services: ‘what’s fair?’

ANALYSIS: We need an appreciation of the key factors influencing consumers’ perceptions of fairness in retail financial services.

To understand fairness, one has to understand what you will get from a transaction and what your counterparty will receive.

Back in July, the Financial Markets Authority published a report, Understanding Fairness in Financial Services. Today we will kick off with the first of a four-part series on fairness, including a deep dive on what affects perceptions thereof; why most retail investors aren’t equipped to have a

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Brent Sheather Sun, 29 Sep 2024
Contact the Writer: brent@cpam.co.nz
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Understanding fairness in financial services: ‘what’s fair?’
On the Money,
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