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Hot Topic Hawke’s Bay
Hot Topic Hawke’s Bay
The Story
Software

AskNicely

Quick Facts

AskNicely is a customer experience software platform that motivates and empowers front line teams to make every customer experience awesome.
Turnover: $10m to $15m
Staff numbers: 75
Compound annual growth rate: 100%
Export revenue percentage: 90% from US, Australia, Canada and the UK

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With so many nearly identical companies scrabbling to win in their own sectors, customer feedback is now the “oxygen of business” and the only way brands can build trust.

That’s part of why John Ballinger, co-founder of real-time customer feedback service AskNicely, thinks his startup

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