FMA report shows insurance has a way to go
OPINION: Disconnect between satisfaction and trust must be concerning as CoFI becomes reality.
Customers were generally satisfied with banks and insurers but trust scores were much lower.
One of your co-editors was driving home last Saturday after a lovely day with the family when, suddenly, they were rear-ended at a red light.
With the culprit having been on their phone, a somewhat confusing offer of baking a cake, free coffees, and $2000 cash-in-hand was made to call it
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