Tower has announced two executive appointments: following a global search, Steve Wilson will join the Tower team in January as chief claims officer. He joins Tower after more than five years at QBE Insurance, including as regional head of claims for Asia, across Hong Kong, Singapore, Malaysia, Vietnam, Macau, Indonesia, Philippines and also the Pacific Islands.
Prior to working at QBE, Steve worked for more than 17 years at IAG in Australia and Asia, across a myriad of roles.
Tower chief executive Blair Turnbull said: “Steve brings a wealth of experience in large operations, claims, international markets, loss adjusting, supplier management, agencies, digital transformation, change management and customer experience adoption across insurance. … having Steve’s digital transformation experience on the team will be invaluable.”
Tower’s current managing director of the Pacific Paula ter Brake has been appointed, effective immediately, as chief risk officer; she will also retain her current role.
After two and a half years with Tower, Paula will now lead the firm’s risk, compliance, conduct, and legal functions, as well as its operations across its eight Pacific Islands territories: Vanuatu, Fiji, Solomon Islands, Cook Islands, Papua New Guinea, Samoa, Tonga, and American Samoa.
Turnbull said: “Paula’s extensive executive experience in financial services – with significant regulatory, strategy, distribution and risk expertise – made her the perfect candidate to take up the role of chief risk officer. [She] is already known across the business as someone who tackles everything with tremendous energy and focus, and I am looking forward to her continuing to promote a positive and proactive risk awareness culture at Tower.”
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