Hard facts point to management failure at Ports of Auckland
The port's problems can't be seen as just a series of unfortunate events.
If there’s one corporate phrase most likely to trigger a Tui moment it has to be “our people are our No 1 priority”.
Yes, of course they are, except when they are not.
The big problem for companies using this phrase is it almost always turns out to be false, which tends to undermine
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