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Hot Topic Hawke’s Bay
Hot Topic Hawke’s Bay
General Business
5 mins to read

How GoSee is using an AI chatbot to rebuild from Covid

The online travel operator is expanding what Scout does.

GoSee chief customer operating officer Richard Fuli speaks with Fiona Rotherham.

Global online travel operator GoSee originally deployed its AI chatbot Scout to handle customer queries because it didn’t have enough staff left to do so.

GoSee rebranded from Online Republic last November, bringing its cars and motorhome rentals under one specialist land travel website under the

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Fiona Rotherham Wed, 06 Jul 2022
Contact the Writer: fiona@nbr.co.nz
News tip? Question? Typo? Let us know: editor@nbr.co.nz
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How GoSee is using an AI chatbot to rebuild from Covid
General Business,
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