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Competing in the 'rugby world cup' of customer experience

Z Energy also said it was too soon to commit to hydrogen.

Reweti Kohere Fri, 02 Aug 2019

Going beyond satisfying customers and giving them an experience is like the step up from club rugby to world cup rugby.

At least that’s how Z Energy chief executive Mike Bennetts sees one of the fuel retailer’s largest capabilities in its “Strategy 3.0” plan introduced two years ago, is

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Reweti Kohere Fri, 02 Aug 2019
Contact the Writer: reweti@nbr.co.nz
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Competing in the 'rugby world cup' of customer experience
Investment,General Business,
80299
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