Qantas issues ‘mea culpa’ over cancelled flights
The airline concedes its reputation has been ‘hard hit’.
Qantas has scrapped an end-of-year deadline on travel credits
Lachlan Colquhoun
Mon, 04 Sep 2023
Australian carrier Qantas Airways has responded to increasing pressure over more than 8000 cancelled flights with a statement apologising to the public and “openly acknowledging” that its service standards had fallen “well short”.
Qantas chair Richard Goyder authorised the statement on
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Lachlan Colquhoun
Mon, 04 Sep 2023
Contact the Writer: lachlan@nbr.co.nz
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Qantas issues ‘mea culpa’ over cancelled flights
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