Qantas issues ‘mea culpa’ over cancelled flights
The airline concedes its reputation has been ‘hard hit’.
Qantas has scrapped an end-of-year deadline on travel credits
Lachlan Colquhoun
Mon, 04 Sep 2023
Hot Topic
Hawke’s Bay
Australian carrier Qantas Airways has responded to increasing pressure over more than 8000 cancelled flights with a statement apologising to the public and “openly acknowledging” that its service standards had fallen “well short”.
Qantas chair Richard Goyder authorised the statement on
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Lachlan Colquhoun
Mon, 04 Sep 2023
Contact the Writer: lachlan@nbr.co.nz
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Qantas issues ‘mea culpa’ over cancelled flights
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